Telephone Skills that Satisfy Customers: Unleash the Full Potential of the Telephone (Crisp Fifty-Minute Books)

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Press: Axzo Press (February 16, 2010)
Publication Date:2010-2
ISBN:9781426018466
Author Name:Watsabaugh, Rick; Conlow, Doug
Pages:108
Language:English

Content

They've been around since 1876. 
They're on every wall, desk and pocket in your life now.
It's easy to take the phone for granted.
But with the millions companies spend to reach people on TV, radio, the internet and direct mail, it only takes one bad moment through the phone to lose a customer forever.
Learn how to use the telephone properly and professionally and create telephone moments of magic for your customers.

Tags

Business & Money,Skills,Communications



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